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ABOUT The Akaroa Harbour Nature Cruise

Our Award-winning Akaroa Harbour Dolphin and Nature Cruise Offers an Unforgettable Ocean Adventure.

 

What is the Itinerary?

Each cruise is a little different, depending on the weather, sea conditions, and wildlife on the day. You’ll spend around two hours exploring Akaroa Harbour, with the chance to see endangered Hector’s dolphins, fur seal colonies, marine birds, and dramatic volcanic sea cliffs. Your skipper will also share stories about Akaroa’s unique history and environment throughout the journey.

What do I need to Bring?

We recommend bringing layers of clothing, as the weather can change quickly on the water. A waterproof or windproof jacket is highly recommended. Don’t forget your camera for amazing photo opportunities, sunglasses, sunblock (especially in summer), and any personal medication you may need.

Why should I choose a Black Cat Akaroa Nature Cruise?

We are proud to be New Zealand’s original eco-tourism operator, with 40 years of experience sharing the magic of Akaroa Harbour. As one of the few companies licensed to operate within the Banks Peninsula Marine Mammal Sanctuary, we offer unforgettable encounters with rare Hector’s dolphins, NZ fur seals, and penguins set against dramatic volcanic cliffs.

Your experience is enhanced aboard the Canterbury Cat, a spacious and stable catamaran designed for comfort and wildlife viewing. Guests enjoy two viewing levels with panoramic harbour views, a comfortable indoor cabin with large windows for all-weather cruising, and a smooth ride ideal for photography and relaxed sightseeing.

Every journey is led by passionate local skippers who bring the harbour’s history, wildlife, and geology to life. By cruising with us, you also directly support local marine conservation and community projects.

Is there food and drink available on the Akaroa Nature Cruise?

Yes! We offer complimentary tea, coffee, hot chocolate and water during your cruise. Our vessel also features a fully licensed bar where you can purchase local beer, wine, and additional snacks while enjoying the view from our indoor or outdoor decks.

How long does the Akaroa Nature Cruise last?

Our Akaroa Nature Cruise is a 2-hour tour. This duration allows ample time to explore the stunning volcanic harbour, discover sea caves, and encounter the incredible wildlife and dolphins without feeling rushed.

Will we see more than just dolphins?

Definitely. In addition to Hector’s dolphins, we regularly encounter New Zealand Fur Seals, Little Blue Penguins (White-flippered), and various native seabirds. We also cruise past incredible volcanic formations, sea caves, and a local salmon farm.

Is the commentary live or recorded?

Live! Our Akaroa Nature Cruises are led by an experienced skipper and a passionate crew who love sharing their knowledge. Throughout your journey, our Black Cat Cruises team provides engaging live commentary, bringing Akaroa’s rich history, unique geology, and incredible wildlife conservation efforts to life. You’ll hear fascinating insights about Hector’s dolphins, local seabirds, fur seals, and the harbour’s volcanic origins, making your cruise both memorable and informative.

Are Akaroa cruises family friendly?

Absolutely and children under 5 are free! Our Akaroa Nature Cruise is a fantastic experience for all ages from babies to seniors and is very family-friendly. Children particularly love seeing the dolphins and seals. Our crew is experienced in engaging younger passengers and ensuring a safe and enjoyable time for the whole family. There are also fun kids activities available onboard such as colouring in.

Can I bring a pram on board?

No, prams are not permitted on board for safety reasons. Our vessel has multiple viewing levels and narrow passageways; keeping these clear is essential for safe movement and emergency access. We highly recommend using a front pack for your cruise instead. If you do arrive with a pram, we can store this safely for you at our check-in area.

Important Information

Relating to Bookings and Cancelations

 

How do I book a cruise or activity?

You can book directly through our website 24/7 for instant confirmation. Alternatively, you can visit one of our booking offices or call us on 0800 436 574 (within NZ).

What payment methods do you accept?

We accept Visa, Mastercard, American Express and JBC credit cards for online bookings. At our physical ticketing offices, we also accept EFTPOS and cash.

Do I need to print my ticket?

No, you can simply show your digital booking confirmation on your phone at check-in.

What is your cancellation policy?

If you need to change or cancel your booking, please notify us at least 24 hours prior to your check-in time. Cancellations made within 24 hours of departure are non-refundable.

What happens if the weather is bad?

Your safety is our highest priority. If the forecasted sea conditions are deemed unsafe by the Skipper we will strive to contact you as soon as possible. In this case we offer a full refund or you can transfer your booking to another date.

What if I miss my cruise or activity?

Refunds are not provided for "no-shows." We recommend arriving at least 15–20 minutes early to ensure you have plenty of time for check-in and boarding.

ABOUT Swimming with the Dolphins

Experience our most intimate dolphin and wildlife adventure in Akaroa

 

What level of swimming ability is required?

You will need to be confident swimming in open-sea conditions and able to swim at least 50 metres unaided. Our swim encounters take place within or outside Akaroa Harbour, where the water ranges from 15–30 metres deep, and life jackets cannot be worn while in the water. A good basic level of fitness is required. You will need to swim to and from the boat – distances up to 50 metres (150 feet) at a time and will be required to tread water.

Are the Dolphins Wild?

Yes. You will be swimming with dolphins in their completely natural environment. Because they are wild animals, we operate under a "swim on their terms" philosophy. This means we do not use sonar to find them, nor do we chase or harass them; any interaction is based entirely on the dolphins' own curiosity and choice to approach the boat.

Can I touch or feed the dolphins?

No. To protect the health and natural behaviours of these endangered animals, touching or feeding them is strictly prohibited. As a wild species, it is vital that they remain independent of human contact and artificial food sources.

Is it ethical to swim with Hector’s dolphins?

Yes. We operate under a strict Department of Conservation (DOC) permit. Our "swim on their terms" philosophy ensures we never chase or harass the dolphins; we only interact with them when they choose to approach the boat or swimmers.

Are there sharks in the harbour?

While the ocean is a natural habitat for many species, we have been operating for nearly 40 years and have never had a safety issue involving sharks. Dolphins and sharks generally do not frequent the same immediate space, so generally if there are sharks around then the dolphins will be nowhere to be seen.

What if I have a medical condition or recent injury?

If you have any medical conditions including Asthma, heart conditions, or recent surgeries please enter these on our Pre Arrival Checkin required to be completed 48 hrs before your tour.

Please know if you have Asthma or other Allergies and use an inhaler or have an epi pen it is essential that you bring these with you on the boat for your own safety. *If you don’t bring your inhaler you will not be able to participate in the experience.*

What makes the dolphins in Akaroa different from others in New Zealand?

You will be swimming with the Hector’s dolphin, which is not only the world’s rarest but also the smallest oceanic dolphin. They are found exclusively in New Zealand, making this a truly unique encounter.

Can I use my own GoPro or waterproof camera?

Absolutely! You are welcome to bring waterproof cameras. We highly recommend using a wrist strap, as the harbour is deep and dropped items are unlikely to be recovered.

What is the best time of day to swim with dolphins?

Please know that there are no statistics to show that time of day increases viewing or swim success rates. Nor have we seen any particular trends in our time on the water. We recommend booking the departure that works best for your travel plans.

What if I have a disability?

We strive to be as inclusive as possible. Because the tour involves boarding a vessel and swimming in the open ocean, please contact us in advance so we can discuss your specific needs and ensure we can accommodate you safely.

Is there a language requirement?

Yes. For safety reasons, all swimmers must be able to understand and speak conversational English to ensure they can follow safety instructions and emergency procedures provided by the crew.

Why are refunds not offered for unsuccessful swims?

Our swimming with dolphins tours offer a more intimate experience, with a maximum of 12 swimmers, allowing for greater personal attention from the Skipper and Guide.

As wild animals, their behaviour is entirely on their terms. We are committed to ensuring any interaction respects their natural environment. While it can be disappointing when a swim is not possible, we believe this unpredictability is part of what makes encountering wildlife so special and sustainable for future generations.

In the unlikely event that no dolphins are sighted, we offer a re-cruise voucher for our Akaroa Harbour Nature Cruise.

Are there age restrictions for children?

Children must be at least 8 years old to swim. Those aged 8–12 must be accompanied in the water by an adult swimmer at all times.

ABOUT YOUR trip tO DIAMOND HARBOUR

Approximately 10 minutes one way.

Gold card holders can travel for free After 9am Monday – Friday, and all day Saturday, Sunday and public holidays.

YES! – we accept payment by Metrocard, contactless debit/credit card, cash or eftpos.

Please click the link below the Metro Info Public Holidays page for an up-to-date list of public holidays and schedules.

https://www.metroinfo.co.nz/travel-and-fares-info/public-holidays/

Yes you can. There is plenty of parking along the main road in Lyttelton. It is then just a short 2 minute walk across the footbridge to the departure point at B jetty.

For more details on what to see and do in Diamond Harbour see www.diamondharbour.info

On the Lyttelton side, where the ferries depart, there is suitable access for those in wheelchairs. However, at Quail Island, the jetty has steps. With the help of an able-bodied person, it’s possible to navigate these steps. On the Diamond Harbour side, there is a steep uphill road you must take, if you wish to get to the shops or park.

Although there are no toilets on the ferry, the journey is just a brief 10-minute trip.

Dogs remain the responsibility of their owners. They may use the Diamond Harbour Ferry as long as they are kept outside on the back deck, on a lead and supervised by their owner at all times.

Yes, this is also free of charge. However for safety reasons there is a limit to how many bikes we can have on the ferry at one time. This is not a set number as such but will very depending on weather conditions, how busy the ferry is, the sizes of the bikes and stackability.

ABOUT YOUR trip to quail island

Escape Christchurch And Discover Peace And Tranquillity On Quail Island

Whilst there is a lovey beach to sunbathe and swim we also recommend that you should also bring warm clothes as it can be cool on the island especially with the prevailing sea breeze. Bring your swimming costume and a towel because there’s a great beach on the island.

There is no drinkable water on the island, please bring your own water.

Please bring your own food if you plan on spending the whole day on the island. If you’re planning to visit for half a day bring a drink and a snack.
There are no shops on the island but you can purchase snacks and drinks on the ferry.

We don’t recommend Quail for anyone in a wheelchair because the tracks are relatively steep and can get muddy depending on the weather. In addition the jetty steps are a bit steep for those in a wheelchair.

Bikes are not permitted on Quail Island

Book the hut (Ōtamahua Hut)through DOC’s website, which will also give you a discount code to use when booking the ferry with Black Cat.

For group bookings please contact us by phone or email

Depending on the time of year you can spend a whole day or half a day. Please check our departure times as they vary from season to season. If you have time you can walk the full loop track around the island. This takes approximatley 2 / 3hours and can be done on a half day visit.

ABOUT YOUR trip tO RIPAPA ISLAND

The Little Island With Big History

Bring a torch to explore the tunnels as they are not lit. Bring a camera to take some fantastic photo’s. We also recommend that you should also bring warm clothes as it can be cool on the island especially with the prevailing sea breeze.

Eating is not permitted on Ripapa Island as this denigrates its tapu (sacred) status.

The Ripapa Island trip departs Lyttelton at 9am and takes approximately 20 minutes to reach the island. The boat does not stay at the island whilst you are there. You will have approximately just over 90 minutes on the island before returning to the jetty for your return departure at 11.15am.

The return ferry departs promptly at 11.30am

We don’t recommend Ripapa Island for anyone in a wheelchair because there are no tracks on the island and no wheelchair access to the fort, outbuildings or upper terrace. In addition the jetty steps are steep for those in a wheelchair.

Changing or cancelling a booking

Tour Cancellation

We reserve the right to cancel or change a tour or to replace any vessels at any time. Weather and sea conditions can change quickly and this may alter the status of your tour at any time. In the event that your tour is cancelled due to adverse sea or weather conditions, you are entitled to a full refund, or we will transfer your booking to an alternative date if one is available and suitable.

If a passenger wishes to change or cancel their tour they must give Black Cat Cruises a minimum of 24 hours notice.

Date Change or Booking Cancellation

To change or cancel your booking please contact us by:

FREEPHONE NZ: 0800 436 574 (Specific numbers and emails given below)

Please leave a contact number when emailing.

No refunds will be given in the event of your failure to notify us of your cancellation 24 hours before the check-in time

Contact Details

Contact details for Akaroa Nature Cruise or Swimming with Dolphins

Phone: +34 3 304 7641

Email: akaroa@blackcat.co.nz

Contacts for Lyttelton Harbour – Quail Island, Ripapa, Group/School Bookings

Phone: +64 3 328 9078

Email: Lyttelton@blackcat.co.nz

Our dolphin promise

PROTECTING THE HECTOR’S DOLPHINS WILL ALWAYS BE OUR PRIORITY

Conservation and advocating for the Hector’s dolphins is at the heart of what we do, ever since we started operation in 1985. By providing cruises and swim excursions in Akaroa, we give everyone an opportunity to see these beautiful yet rare dolphins up close, while respecting their natural habitat and behaviours.

When you take a cruise or swim with us, a portion of the ticket goes towards the Department of Conservation fund. In addition, we are proud supporters of academic research into human impacts on the Hector’s dolphins, and how we can all work together to help repopulate these endangered species. We are proud to have partnered with the NZ Whale and Dolphins Foundation, contributing to their research both monetary and through our resource and capabilities.

A PROMISE TO OUR CUSTOMERS

We understand that the biggest part of why our customers take a cruise or swim
with us is to see the Hector’s dolphins. We do not feed or intrude into their space – their curious nature means they will come and swim near us. With almost 40 years of experience, we are also quite good at spotting the dolphins.

However, in the unlikely event that you don’t see the Hector’s dolphins on a cruise or swim with us, we’ll love for you to join us again. You will receive an Akaroa Nature Re-cruise voucher, open-dated so you can take any one of our future cruises for free.

Learn more about our advocacy and conservation efforts, and how you can contribute to our Protect the Hector's initiative

Akaroa, Getting there and Check in

Where is the Akaroa check-in office located?

As of May 1st, 2026, all tour check-ins have moved to our office at 61 Beach Road, Akaroa. Please do not go directly to the Main Wharf, as it is currently closed for redevelopment. Our team will provide you with your boarding pass and directions to the departure jetty from this office.

How early should I arrive for my Akaroa Cruise or Swim?

Please arrive at our 61 Beach Road office at least 20 minutes prior to your scheduled departure time. This allows enough time for check-in, safety briefings, and the short walk to the boarding area.

Where can I find parking in Akaroa?

Free parking for up to 8 hours (including campervans) is available at the Gaiety Hall on Rue Jolie, which is a 3-minute walk from our office. On street parking is also available around Akaroa township.

How long does it take to drive from Christchurch to Akaroa?

The drive from Christchurch City or the Airport typically takes 90 minutes. The route via State Highway 75 is beautiful but includes winding sections over the Hilltop, so please allow 2 hours if you are driving in peak season or are unfamiliar with the roads.

Are there any day tours from Christchurch to Akaroa for those traveling without a car?

Yes! There are several excellent options for getting to Akaroa from Christchurch without a rental car:

Akaroa French Connection: This is the primary daily shuttle service. It departs from the Christchurch Bus Interchange (8:50 AM) and Rolleston Avenue (9:00 AM), arriving in Akaroa at 11:00 AM and leaves at 4:00 PM. This is perfect for our 1:30pm Akaroa Harbour Nature Cruise and our 12:30pm Swimming with Dolphins tour departures.

Day Tour Operators: Leisure Tours, Cheeky Kea Travel and Kiwi Experience, offer full-day guided tours from Christchurch that include our Nature Cruise or Dolphin Swim as part of their itinerary. These are a great option if you want door-to-door hotel pickup and insightful commentary along the way.

Private Charters: For groups or those wanting a bespoke experience, Canterbury Trails offers high-end private tours tailored to your schedule.

What is the best time of day or year to visit Akaroa for the Dolphins

Hector’s dolphins can be seen in Akaroa Harbour year-round, and every season offers something special. The warmer months from October to April are especially popular, with longer days, warmer temperatures perfect for enjoying both nature cruises and dolphin swimming experiences.

Winter (May to September) offers a different but equally memorable experience, with crisp clear days, dramatic scenery, and fewer people around Akaroa, creating a more relaxed atmosphere on and off the water. Wildlife remains active throughout the year, making any season a great time to visit.

Our cruises operate daily (except Christmas Day), weather permitting.
With Swimming with Dolphins tours available October - April.

Information for customers with a disability (Akaroa)

The current vessel we are operating in Akaroa, Canterbury Cat, is unfortunately not wheelchair accessible at this time. Please contact our friendly team at akaroa@blackcat.co.nz to discuss available options and how we may be able to assist with accessibility requirements.

Please note that due to the Main Wharf rebuild, wheelchair-accessible toilets are currently unavailable at our building. Public accessible toilets are located at the park on 82 Beach Road, Akaroa.

For hearing-impaired guests, information sheets are available in seven languages.

What is the "Dolphin Promise" guarantee?

If you don't see any dolphins on your Nature Cruise or swim, we provide a free Re-Cruise voucher so you can join us another day for a Akaroa Nature Cruise. Please note that this is a complimentary voucher and not a monetary refund.

Will I get sea sick?

Our vessels are designed for a smooth and comfortable cruising experience on Akaroa Harbour. However, if you’re prone to motion sickness, we recommend taking preventative steps before your cruise or swim. Visit a pharmacy ahead of time and take an anti-nausea remedy early, as different options work at different speeds.

You’re also welcome to borrow sea pressure bands from reception where you can ask our friendly staff when checking in.

Once onboard, our friendly crew can advise you on the best places to sit and will happily assist if you start to feel unwell. They have plenty of helpful tips to make your experience as comfortable as possible.

Route to Akaroa from Christchurch

Awards and Ideals

Lyttelton, Getting there and Checking in

Where do the Black Cat Lyttelton services depart from?

All of our Lyttelton-based services, including the Diamond Harbour Ferry and Quail Island Adventures, depart from B Jetty at the Lyttelton Wharf. Once you arrive at the waterfront, look for the pedestrian overbridge which leads directly to the boarding area.

How do I get to Lyttelton from Christchurch?

Lyttelton is a convenient 15–20 minute drive from Christchurch city centre via the Lyttelton Tunnel. If you are using public transport, the No. 8 bus runs regularly between the city and the Lyttelton wharf area.

Is there parking available at the Lyttelton wharf?

There is no public parking available on the wharf itself. We recommend utilising the public street parking within the Lyttelton township. Please allow at least 20 minutes before your Check in time to find a space and walk down to the jetty, as the area can be particularly busy during weekends and peak summer periods.

What facilities are available near the wharf?

There is one toilet available on the Wharf itself. Lyttelton township offers a range of cafes, pharmacies, and public toilets just a 5-10 minute walk from the departure point. We recommend visiting these before heading to the jetty, as facilities on the wharf itself are limited.

Accessibility & Disability Support at Lyttelton

We strive to make our harbour experiences accessible to everyone. If you are visiting our Lyttelton departure point, please note the following location-specific information:

Arrival and Wharf Access
Our services depart from B Jetty at the Lyttelton Wharf. Access to the jetty is via a pedestrian overbridge from the township. While the path is paved, it involves a short walk from the main street.

Parking for Mobility Card Holders
As there is no public parking on the Lyttelton wharf, we recommend using the dedicated accessible parking spaces located within the Lyttelton township. Please allow extra time to navigate from the street level down to the waterfront.

Boarding Assistance
Our crew are trained to assist with boarding. Ramps are available for most departures; however, boarding can be affected by the tide. We highly recommend arriving 20 minutes prior to your departure so our team can ensure you are boarded safely and comfortably.

Carer Support
We offer various supports for those travelling with a carer, including the Hāpai Access Card programme. Carer discounts are available across our Lyttelton services—please refer to our specific Diamond Harbour Ferry or Quail Island pages for the exact concessions available for those experiences.

Assistance Dogs
Certified assistance dogs are welcome at our Lyttelton terminal and on all our vessels.

B-Jetty: Departure point in Lyttelton

hector's dolphins akaroa
christchurch day trip

ABOUT US

The award-winning Black Cat Cruises is not only an acclaimed success in New Zealand's tourism industry but also internationally recognised as an eco-tourism pioneer. We hold the honour of being the first to introduce cruises in Akaroa, and we're proud to New Zealand's very first eco-tourism operator.

OUR LOCATIONS

Our Nature Cruises and Dolphin Swimming experience depart from the stunning Akaroa harbour which is only a 90 minute scenic drive from Christchurch. The Diamond Harbour, Quail Island ferry and Ripapa Island trips depart from the Lyttelton Wharf in Christchurch.